Privacy Policy

Surface Tech (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our resurfacing services.

By using our website or providing your information, you agree to the practices outlined below.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, service address, and project details when you request a free estimate, schedule a service, or contact us directly.
  • Payment Information: Billing details when you pay for services (processed securely through third-party providers; we do not store full credit card numbers).
  • Technical Data: IP address, browser type, operating system, and browsing behavior collected through analytics tools, cookies, and similar technologies.
  • Service Details: Notes related to your resurfacing project, including surface type, colors, finishes, and warranty records.

How We Use Your Information

We use the information we collect to:

  • Provide free estimates, respond to inquiries, and schedule services.
  • Deliver and complete resurfacing projects with accuracy and quality.
  • Process payments and provide invoices or receipts.
  • Send service updates, promotional offers, or reminders (you may opt out at any time).
  • Improve our website, customer experience, and marketing strategies.
  • Comply with legal obligations and enforce our agreements.

Cookies and Tracking Technologies

Our website uses cookies and analytics tools to improve functionality and performance. Cookies help us:

  • Remember user preferences for faster browsing.
  • Track site traffic and measure the effectiveness of online advertising.
  • Deliver more relevant content and service information.

You may disable cookies in your browser, but some site features may not work correctly.

Sharing and Disclosure of Information

We do not sell or rent your personal information. We may share your data only in the following situations:

  • Service Providers: With trusted vendors who assist with payment processing, scheduling, or marketing support.
  • Legal Requirements: If required to comply with applicable laws, court orders, or lawful government requests.
  • Business Transfers: In the event of a merger, sale, or reorganization, your information may transfer to the new entity.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or maintain warranty records.

Security of Your Information

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While no system can guarantee absolute security, we take every reasonable precaution to safeguard your data.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information, subject to legal or contractual requirements.
  • Opt out of receiving promotional communications at any time.

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to external websites (such as Facebook or review platforms). We are not responsible for the content, privacy practices, or security of those third-party sites.

Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal data from minors. If you believe a child has provided us with information, please contact us so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website or services after changes means you accept the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Surface Tech
2120 Robin Way
West Jordan, UT 84084
Phone: (801) 676-5275

Last Updated: October 2025

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